Privacy Policy

Who we are

Fruit Basket Malaysia is an online gifting business based in Kuala Lumpur, Malaysia. We sell handcrafted fruit baskets and flower arrangements with delivery across KL and Selangor. This policy explains how we handle your personal information when you use our website and services.

What we collect

When you use our website, we may collect the following:

• Account information: your name, email address, and profile photo when you sign in with Google.
• Order information: billing name, phone number, email, delivery address, recipient details, and any gift messages you include.
• Usage data: pages visited, browser type, and general device information collected through cookies and analytics tools.

How we use your information

We use your information to:

• Process and deliver your orders.
• Communicate with you about your orders (confirmations, updates, delivery status).
• Improve our website and services based on how people use them.
• Respond to your enquiries through WhatsApp or other channels.

We do not sell your personal data to third parties, and we do not send marketing emails unless you have explicitly opted in.

Third-party services

We use the following services to run our website:

• Google OAuth for account sign-in.
• Supabase for data storage and authentication.
• Vercel for website hosting.

These services have their own privacy policies, and we encourage you to review them. We only share the minimum information required for these services to function.

Cookies

We use cookies to keep you signed in and to remember your preferences. We may also use analytics cookies to understand how visitors interact with our website. You can disable cookies in your browser settings, but some features may not work properly.

Data security

We take reasonable steps to protect your personal information. All data is transmitted over HTTPS, and access to our database is restricted through row-level security policies. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

Under the Malaysia Personal Data Protection Act 2010 (PDPA), you have the right to access and correct your personal data. If you would like to request access, correction, or deletion of your data, please contact us through WhatsApp or email.

Contact us

If you have questions about this privacy policy, you can reach us via WhatsApp.